GENERAL QUESTIONS
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Where can I find recipes?
You can find ideas in our recipe page or follow us on Instagram and Facebook @freshvictorcocktails
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Where can I buy Fresh Victor in my area?
Please check out our retail locator.
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How do I reach you for additional information or questions?
Please email us at hello@freshvictor.com - we'd be happy to help and follow up to you within 24-48 hours.
SHIPPING
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How much does shipping cost?
Shipping is free for 8 bottles or more. Shipping is $10 a bottle for any order less than 8.
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When do you ship out orders?
We ship only from Monday - Wednesday to ensure freshness in transit.
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When is the best time to order Fresh Victor?
If you place your order Monday, Tuesday or Wednesday by 11am PST, it will ship the same day.
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Which carrier do you use to ship your products?
We ship via UPS.
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Do you deliver on Saturdays?
We do not do Saturday deliveries since not all locations have guaranteed UPS delivery routes.
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How do I track my package?
You will receive a tracking link via email for your package when it ships.
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How does my order stay fresh?
Orders ship in insulated packaging with ice bricks which will keep your order fresh and cold while in transit.
REFRIGERATION
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How long do the mixers stay fresh?
Our mixers are good for up to 3 months in the fridge, and good for up to 1 year in the freezer! If frozen, thaw in the fridge for 2-3 days, then best if used within 2-3 weeks of thawing.
NUTRITIONAL
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Where can I find the ingredients and nutritional labels of your mixers?
Ingredients are found on each product detail page on our website; nutritional panels are found on the image carousel of each product page as well.
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What are your certifications?
We are Kosher certified, Non-GMO, Gluten Free, Cold Pressed and Made in the U.S.
OTHER QUESTIONS OR COMMENTS
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I can't find the answer to my question here, what do I do?
Email us at hello@freshvictor.com and we'll get back to you within 24-48 hours.
